My payment completed, but the dashboard shows the free tier

Last updated: September 20, 2026

The dashboard usually shows the new plan within a few seconds after payment.

Steps

  1. Wait one minute.
  2. Refresh the Billing page.
  3. Check that you are in the correct organisation. See Switch between organisations.

If the problem continues

Send an email to support@binlookupapi.com. Include:

  • The name of your organisation.
  • The email address that you used for payment.
  • The time of the payment.